Agile CRM Review — Honest Pros, Cons & Pricing (2026)
Category: CRM with marketing automation for small business
Website: agilecrm.com
Also known as: AgileCRM, agilecrm, agile crm.
Overview
Agile CRM combines sales, marketing, and service automation for small businesses at one of the lowest price points in the market. The free tier supports up to 10 users with 1,000 contacts, making it one of the most generous free CRM plans available. Features include contact management, deal tracking, email campaigns, landing pages, web analytics, and helpdesk ticketing. The breadth of features in the free and low-cost tiers is hard to match, though the platform's age shows in the interface design. For cold email teams on a tight budget, Agile CRM works as a deal management layer behind your sending tool.
Pricing
Free: up to 10 users, 1,000 contacts. Starter: $8.99/user/month. Regular: $29.99/user/month. Enterprise: $47.99/user/month.
Strengths
- Generous free tier with up to 10 users and 1,000 contacts
- Sales, marketing, and service tools bundled at very low cost
- Built-in landing page builder and web analytics
- Email campaign features included on all paid plans
Weaknesses
- Interface looks dated and navigation can be confusing
- Customer support response times are inconsistent
- Marketing automation features are basic compared to dedicated platforms
- Not actively developed with the frequency of newer CRM competitors
Best For
- Small teams (under 10 people) wanting a free CRM with marketing features
- Bootstrapped startups needing CRM, email campaigns, and landing pages in one tool
- Budget-conscious operators who prioritize cost over polish
Not Ideal For
- Teams wanting a modern, well-designed CRM interface
- Growing organizations that will need scalable reporting and customization