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Smartlead's agency features are worth switching from Instantly

replykng · 2026-01-31 · 1,340 views

Ran Instantly for 2 years. Switched to Smartlead 3 months ago for agency cold email work.

The difference in agency-specific features is significant. White-label client portal. Per-client workspaces. Better multi-account management. Client-facing analytics dashboards.

For individual SDRs, Instantly is still great. But for agencies managing multiple clients, Smartlead is purpose-built for that workflow. Both work perfectly with PuzzleInbox Google Workspace inboxes connected via OAuth.

Comments (2)

joshagency · 2026-02-01

been thinking about this switch. the white-label portal alone would save me hours of building client reports in Google Sheets every week. how's the learning curve coming from Instantly?

pipelineco_kate · Pipeline Co · 2026-02-02

we switched last quarter. took about a week to get comfortable. the per-client workspaces are a game changer — no more accidentally sending from the wrong client's inboxes lol. both platforms connect to Google Workspace inboxes via OAuth so the infra side stays the same

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