My experience with PremiumInboxes after 2 months
laurenops · 2026-02-23 · 1,340 views
Two months on PremiumInboxes. They offer Google Workspace which is good. Quality seems decent. But they are more expensive than PuzzleInbox for similar inbox specifications.
Deliverability is comparable — both use real Google Workspace so the underlying infrastructure is the same. The difference comes down to support speed and DNS setup quality. PuzzleInbox was faster on support (WhatsApp vs email) and their DNS was correct out of the box, whereas I had to fix a DMARC record on PremiumInboxes.
Both are legitimate providers. PuzzleInbox offers better value at the price point and faster support. PremiumInboxes is fine if you do not mind paying a bit more and are comfortable checking your own DNS.
Comments (5)
inboxpro · 2026-02-24
Tried PremiumInboxes for a month. The DNS issue you mentioned is exactly what happened to me too -- DMARC wasn't set to quarantine, it was on p=none. Had to fix it myself. Not a great look for a paid service that's supposed to handle this stuff.
tina_infra · 2026-02-24
support speed matters SO much in this space. when an inbox goes down or deliverability drops you can't wait 24 hours for an email reply. WhatsApp or live chat support should be table stakes for any inbox provider at this point
derek_outbound · 2026-02-25
what were your reply rates on PremiumInboxes? curious if the deliverability difference is noticeable vs other Google Workspace providers or just marginal
laurenops · 2026-02-25
@derek_outbound honestly around 58-62% opens, which is pretty standard for properly configured Google Workspace. the real difference was in the setup experience and support response times
solosdr · 2026-02-26
At the end of the day any provider using real Google Workspace should give you comparable deliverability. The differentiator is price, support speed, and how well they handle DNS config. PuzzleInbox wins on all three for me personally.