Rachel Okafor

B2B Outbound Analyst, Puzzle Inbox

Rachel writes about ICP definition, lead targeting, and campaign-level performance. Previously SDR lead at two growth-stage B2B SaaS companies.

Rachel covers the lead-side of cold email at Puzzle Inbox: ICP definition, list building, segment-level reply rate analysis, campaign-level KPI math, and the editorial side of cold copy. She was an SDR and SDR lead at two growth-stage B2B SaaS companies before joining the team, where she ran cold email campaigns across 20+ verticals and learned which segments respond to outbound and which never will. She co-authors most of the vertical playbooks on the blog.

Areas of expertise

  • ICP definition
  • B2B outbound
  • Cold email copywriting
  • Lead targeting
  • Reply rate analysis
  • SDR operations

Recent articles by Rachel

Editorial process and review methodology are documented on the methodology page. For the rest of the editorial team see the about page.